Find out here how to make a complaint about patient choice or competition.
If you have a complaint about the safety or quality of care you have received, find out who you can contact in our leaflet, How to complain. This describes the organisations, such as the Independent Complaints and Advocacy Service (ICAS) and Patient Advocacy and Liaison Service (PALS), which can help you to make your complaint. It also provides details for the Parliamentary and Health Service Ombudsman. The leaflet also explains how to make a complaint about Monitor.