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Service-line management national conference

Monitor and the HFMA ran a national conference for healthcare leaders on service-line management in April 2008.

Service-line reporting and service-line management combine strong management and business planning in an NHS setting, with clinical engagement as a fundamental part of the process.

The conference focused on the challenges and key issues in service-line management, with a range of high profile, experienced presenters, including international speakers and speakers from NHS organisations, providing significant insights into their experiences in this area.

To view the programme in full, please click here. Copies of the presentations from the event can be found below:

• Taking SLR to patient level
  
• Service-Line Management: A US Case Study
  
• Using SLR and PLC to Create a Common Language for Clinicians
  
• Achieving Service-Line Excellence: Creating Competitive Advantage in a Value-Driven Marketplace
  
• Service-Line Management - a Collaborative Clinical/Managerial Approach
  
• Practical Improvements Following the Introduction of SLM
  
• Service-Line Reporting in Mental Health
  
• Service-Line Management: Winning in a Value-Driven Marketplace
  
• Brigham and Women's Experience: Leadership and Network Development
  
• Service-Line Management: Focus on Quality
  
• Beyond Length of Stay: A Search for Clinically Engaging Performance Metrics
  
• Improving Patient Safety and Quality through Service-Line Management