Published on: 12th March 2007
Service-line reporting offers NHS organisations the tools to improve data to make smarter decisions, Bill Moyes, Executive Chairman of Monitor told members of the Cambridge Health Network on Thursday 8 March.
Service line reporting (SLR) is a way of integrating strong management and business planning into an NHS trust setting. It has been shown to facilitate much greater clinical engagement in the process of managing NHS organisations, helping to improve productivity and resulting in more constructive discussions between clinicians, managers and commissioners. Dr Moyes said:
“A well-managed NHS foundation trust needs an internal reporting system that is reliable, valuable and comprehensive. It needs to capture data that is robust and comprehensive enough to support improvements in service quality and clinical outcome as well as finance.
“At the moment we are seeing very limited use of activity-based performance systems in the NHS. This hampers good decision-making. A manager might see how much it costs to add extra staff but without seeing the extra volume of patients that can be treated or their faster recovery. What we need to see is the clinical team much more engaged in looking at the performance of their services. This system allows boards, managers and clinicians to discuss in-year performance and long-term strategy constructively to get the best results for their patients and resources.”
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