Published on: 17th December 2013
Health sector regulator Monitor has secured improvements to Accident and Emergency services at one of England's largest NHS foundation trusts so patients no longer wait too long for treatment.
Heart of England NHS Foundation Trust provides services at Birmingham Heartlands Hospital, Good Hope Hospital, Solihull Hospital and Community Services and the Birmingham Chest Clinic. It has failed to meet national targets at Good Hope and Birmingham Heartlands Hospitals, for treating patients in Accident and Emergency within four hours for the past year.
Monitor has found the trust breached its licence to provide health care services and therefore the trust has given legally binding undertakings to:
The regulator will continue to monitor progress made by the trust to ensure that the planned changes happen.
Laura Mills, Senior Regional Manager at Monitor, said today:
"Patients should be seen quickly when they need Accident and Emergency services, but those using Good Hope Hospital and Heartlands Hospital have not been able to access treatment quickly enough. Monitor has taken action to address this issue.
"The local hospital leadership have now given us legally binding commitments that will deliver real improvements, and we’ll keep monitoring the trust to ensure these changes happen."
Notes to editors: