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Toolkit 4: Working towards service-line management: a toolkit for presenting operational service-line data

Published on: 14 October 2009

This document describes a range of service-line reporting (SLR) tools and shows how they can be used to present data about the performance of service-lines.

This document was first published in December 2006.

Download - Toolkit 4: Working towards service-line management: a toolkit for presenting operational service-line data - (2.15 MB)


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